Get Help - Southend: 01702 302333
Safe Steps are looking to recruit additional staff to its services for survivors of domestic abuse in the borough of Southend and Essex
The ideal candidate will need to be highly motivated and committed to making a difference to the safety and promotion of healthy relationships for women.
Relevant experience of working with vulnerable client groups is essential and a knowledge of the domestic/sexual abuse sector or housing sector would be an advantage. Safe Steps is committed to training and development and is prepared to fund IDVA training and accreditation for the right candidate.
Due to the nature of the role, this vacancy is open to women only.
Occupational requirement under Schedule 9 (part 1) of the Equality Act 2010 applies
Interviews will be conducted on 27th and 28th May 2021
Safe Steps are looking to recruit additional staff to its services for survivors of domestic abuse in the borough of Southend and Essex
You will be on the frontline of a dynamic confidential helpline providing support, help, advice by phone, email, text and online, assessing and processing referrals ensuring the flow and accuracy of information meets the standards set. You will be working 5 hours per day on the weekend. You will have experience of inputting information and working with a range of agencies, together with knowledge and understanding of domestic abuse and the impact it has on victims and their families.
Provide a high-quality first point of contact all victims of domestic abuse, ensuring that they are referred to appropriate services. You will identify and assess the risks to and needs of victims and their families providing emotional and practical support and information in relation to legal options, safeguarding, housing, health and finance.
This role is suitable for individuals with experience of helpline work either as a volunteer or a paid worker / or advice and support work with children, vulnerable adults and/or families. Experience working with victims of domestic abuse or in safeguarding children and vulnerable adults would be advantageous but will consider applicants with transferable skills keen to start a career in the violence and vulnerabilities sector.
Full training and support to achieve accredited qualification after 6-month probationary period.
Previous applicants need not apply
This post will be subject to an enhanced DBS check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements) of the Equality Act 2010 applies.
