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Safe Steps is seeking new Trustees

Are you looking for a great way to give something to your community? Safe Steps is an Essex domestic abuse support organisation for adults, young people and children.

Who we are

Safe Steps, established in 2018, is a forward-thinking charity that works with and for all survivors of domestic abuse, across Southend-on-Sea and in the wider Essex area. Each year we support approx. 5000 people through our helpline, community support services, specialist children’s services and safe accommodation.

The role:

We are seeking to recruit committed people to become Trustees, with a passion for our cause, to our Board. Playing a vital role in the governance of the charity to ensure we are in good financial health, meeting our intended aims and objectives, allocate resources and generally hold ourselves and the organisation accountable.

As well as growing the size of our Board, we want to build a diverse trustee board; one that informs better decision making, improves the quality of our work and makes meaningful impact on improving the lives of individuals impacted by domestic abuse.

It is not necessary to have had previous trustee or board experience. We are looking for people who have something to offer in the following areas.

Person specification – essential skills:

  • A commitment to the organisation and a passion for the mission
  • Knowledge and understanding of domestic abuse and its impact
  • A willingness to devote the necessary time and effort
  • Strategic vision
  • Good, independent, balanced judgement
  • Good communication
  • An understanding and acceptance of the legal duties, responsibilities and liabilities of being a trustee.

In addition, some specific expertise in one or more of the following areas would be desirable:

  • Business/commercial/financial
  • Human Resources (HR)
  • Marketing/communications
  • Professional knowledge of VAWG/policing/criminal justice
  • Commissioning/Local Authority contract management
  • Understanding of the charity/voluntary sector
  • Lived experience of domestic abuse.

Time Commitment:

  • Average 4hrs a month to include bi-monthly meetings, AGM, annual away day
  • Can commit to a minimum of 12-18 months
  • Willing to attend ad-hoc fundraising or special events.
Child and Family Service Manager
  • Length: Full time
  • Location: Hybrid: Southend-on-Sea and Home Working
  • Hours: 37.5 hours per week
  • Annual leave: Commencing at 25 days per annum
  • Salary: £31,000pa - £33,000pa, depending on experience and qualifications

We will work with children, families and young people to help ensure that every child, family and young person is supported to achieve his or her potential. We believe the foundations for future mental health, emotional control, academic & work achievements and parenting ability are all set in place in the early years and the home surroundings, family life and parenting are all important factors in determining positive outcomes for children in the future.


  • To lead the development and safe and effective delivery of a trauma-informed service for children, ensuring a whole family approach focusing on the strength and resilience of the family unit.


  • To lead on establishing, maintaining and further developing productive and collaborative strategic partnerships within the Children & Young People sector.


  • To work closely with the IDVA Services Managers, Safe Accommodation Manager and Recovery Services Manager to ensure seamless support to service-users, particularly those with complex/intersectional needs, as they move through our services.


  • To work as part of the Management Team with collective responsibility for ensuring the safe and effective delivery of services; maintaining and promoting a positive culture which supports our organisational vision, mission and values; and building a strong reputation and awareness of the work of our organisation in the community.


  • Be a lead for child safeguarding, offering quality assurance and on-going learning to support the teams with completion of effective referrals and sustaining effective referral pathways. Attending relevant external meetings and representing the organisation locally and regionally.

Main duties and responsibilities:

  • To develop, lead, direct and manage the safe provision of the Children & Young People’s Services; Fledglings and Break The Cycle, to provide a holistic trauma-informed, needs-led services to children, young people and their families who have experienced domestic abuse to deliver positive outcomes and support them in their journey to a life free from domestic abuse.


  • To lead on establishing and developing our organisation’s response to families to ensure that, where relevant, all services are delivered with a focus on the family unit, using a strength-based approach to increasing resilience and capacity.  There should be a focus on utilising the skills and resources of colleagues & partner agencies in securing the whole family approach.


  • Be the a lead for child safeguarding, offering quality assurance and on-going learning to support the teams with completion of effective referrals and sustaining effective referral pathways. Attend Safeguarding Sub Committee and contribute to review of all safeguarding processes. Attending relevant external meetings and representing the organisation locally and  regionally.


  • To work with the Director of Services to lead on establishing and developing operational and strategic partnership working with key statutory, voluntary and community organisations in the Children & Young Person’s sector to deliver tangible improvements and developments in service delivery, co-location or outreach opportunities, improved outcomes for children and young people we work with and benefits for the organisations involved.


  • To lead, manage and develop staff within the Fledglings and Break the Cycle teams, ensuring robust performance management and the development of a strong sense of team within the services and with other teams across the organisation.


  • To ensure that staff & services strive to follow best practice guidelines and examples in all service delivery, providing professional support and advice for the benefit of our service-users and to promote the professional reputation of the organisation.


  • To manage the Children’s Room and 504 setting to ensure they meet the requirements for Health & Safety and The Early Years Foundation Stage Framework.


  • Contribute to team and organisational learning by developing and extending best practice for the benefit of our service users and also the benefit of partner organisations by the sharing of working practices, outcomes and the learning achieved.


  • To ensure that staff caseloads are regularly reviewed and monitored to ensure that they remain within the recognised safe delivery levels and that staff are given access to, and participate in, clinical supervision as part of their support and supervision sessions.


  • To work closely with the Finance Manager to ensure that any potential budgetary issues are flagged as early as possible with the Chief Executive. To work with the Chief Executive to develop and implement any mitigating action that needs to be taken. To be financially aware in relation to both expenditure and spotting income opportunities.


  • To identify & research funding opportunities and work with the Chief Executive in the preparation of funding applications, tender responses or other requests for financial or other support in order to maintain services delivered and further develop the range of services provided as evidenced by need in the area.


  • To work with other Service Managers to build a culture in the organisation which delivers on our vision, mission and values, through leadership, performance management and a personal responsibility to demonstrate our organisational values.


  • To work with the Monitoring and Service Standards Lead to evaluate the outcomes of the services provided to ensure the continuous improvement of services, where possible ensure the services are shaped by the views and ideas of the children and young people we work with.


  • To ensure that accurate, confidential & up to date records are maintained using the OASIS case management system. Ensure that there are processes in place to ensure that all mandatory information is captured via OASIS and any relevant monitoring information is maintained and kept up to date.


  • To ensure that all staff within Fledglings and Break The Cycle comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to their work.


  • To recognise, respect and address the needs of service-users who face multiple-disadvantages/intersectionality, ensuring that services are designed to encourage and support referrals from these hard to reach communities.


  • Work with the Monitoring and Service Standards Lead to provide monitoring reports as required by funding bodies and/or Trustee Board to keep them informed of the work of the organisation. Attend Trustee Board or development days as required.


  • To work collaboratively within the Service Managers to provide support, advice (where necessary) & reciprocal cover for each other’s staff and services to ensure that service delivery is maintained.


  • Create and deliver internal and external training to meet a range of audiences. To include face to face, online, multi-agency sessions and awareness presentations.


  • To act in a professional manner at all times, communicating effectively, building and sustaining effective and appropriate relationships at all times with children, young people, service-users, their family, colleagues and partners.


  • To remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.


  • Support the attainment and maintenance of quality standards.


  • Participate in the Tier 2 Rota to deliver telephone and call out support in the case of emergencies.


  • Participate as required in the delivery of contingency plans outside of the normal shift pattern and service department.


  • Willingness to work outside normal working hours including evenings and weekends and to participate promotional, fundraising and income generating events, activities and any other duties as may be reasonable required by the organisation.


  • The role holder will be expected to perform any other duties that may reasonably be asked of them.

For further information and an application pack, please contact hr@safesteps.org.

Closing date: Monday 26th February 2024 12 noon Shortlisting and interviews will occur as applications are received, and the close date may be ended early.
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